Our Virtual Admin Assistants become part of your team.

Helen Smith

Direct line Communication Ltd.

Where all your Business Needs are met.

At Direct Line Communication, we’re passionate about providing the best service for our Clients.

Customizable services

Direct Line Communication is committed to providing creative and scalable solutions for every customer. We know that each customer is different, which is why all of our services can be easily customized. Learn more about what we offer below and give us a call if you have any questions, or if you’d like to meet with one of our team members.

Direct Line Communication shop

Pay for what you need, when you need it

Our Virtual Admin Assistants become part of your team. Even though your Assistant is not in your office your callers will think she is. Best of all you can predetermine how much help you need on a monthly basis and pay accordingly. No more paying staff, permanent or temporary, for unproductive time.

About Us

Direct Line have been providing Virtual Office Services to companies big and small throughout the UK and overseas since 1991.

Our Virtual Admin Assistants become part of your team. Even though your Assistant is not in your office your callers will think she is. Best of all you can predetermine how much help you need on a monthly basis and pay accordingly. No more paying staff, permanent or temporary, for unproductive time.

Direct Line Communication is owned and managed by Helen Smith. With over 20 years experience in communications she has personally trained a team of Virtual Assistants who can provide first class admin support to your company based on a clear understanding and genuine interest in your business requirements.

Each member of the team has been carefully chosen for their positive, helpful manner and their commitment to ensuring that your company is regarded as professional, reliable and efficient – the type of company your customers would be confident to do business with.

And with your admin in our safe hands, you have more time to grow your business and achieve your objectives.

How we can help

We have a thoroughly trained team of Virtual Assistants who can provide first class admin support to your company based on a clear understanding and genuine interest in your business requirements.

Holiday/Sickness Cover

We offer sickness and absence cover for those days where you find yourself short-staffed in the office. It’s a form of insurance to ensure you don’t lose any potential business on days when staff can’t get in.

Copy typing

We provide a copy typing and proof reading service from both text and handwritten copy.

Telephone answering

We work as an extension of your office and will respond to your calls as a member of your company. Unless you choose to inform your clients that you use a message service, callers would assume they are speaking to a member of your office personnel.

Save time, money & stress with remote, virtual assistance

10 Reasons to Hire Us

You will have more time to grow your business and achieve your objectives

You only pay for what you actually use

No employment issues

Experienced staff who know about office administration

Minimal training needs

No holiday planning issues

No worries about disciplinary matters

Callers are unaware that the person they are speaking to is not in the same office

Our prices

Postal service -- £45.00

We can provide a postal service for you.  You can have your post redirected to us where you will have your own post draw.  Post can be forwarded to you or you can collect from the office.

Dedicated telephone line -- Starting from £120.00

A dedicated telephone line for your company’s personal use

Between 9.00am to 17.00pm all calls on your line will be answered personally in your company name and dealt with accordingly, as per your instruction

All messages logged in your message book, date and time

Calls patched through to you as instructed, or when urgent.

Regular contact with our team

Messages forwarded by text or email of all the messages/diary bookings received each day

Personalised Voicemail box for out of office hours.

Out of hours diversion service, if preferred, to any number of your choice


Secretarial Services

We also offer secretarial and typing services,  No document too small or too large. Whatever the task, don’t hesitate to give us a call for a quote.

Let’s Chat

Use this form to tell us about your requirements and we’ll give you a call to get things rolling without delay.


Phone

020 8408 7121

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